Co-Founder
Rio Tours Travel Company
Total des années d'expérience :7 years, 8 Mois
• Helping to build and grow the company by developing and growing the business
• Conduct research and Negotiating the best prices with hotels, rental companies, tour guides, and restaurants
• Assist in planning and designing cost-effective travel packages that suit clients needs and budgets
• Making hotel reservations and arranging transportation for trips
• Helping clients make travel arrangements
• Answer all customer questions and address complaints on time
• Updating and recording all customer information in the database
• Helping clients make travel arrangements
• Supervising team members working in the branch
• Assist in planning and designing cost-effective travel packages that suit clients needs and budgets
• Assist manager in all areas of the branch as required
• Answer all customer questions and address complaints on time
• Handle customer requests and transactions as needed
• Complete reports regularly related to branch performance
• Supervising team members working in the branch
• Assist manager in all areas of the branch as required
• Mentor and coach staff to achieve sales success
• Boosted customer satisfaction scores through fast and knowledgeable issue resolution
• Greeted customers and Helping them to get the best possible service by providing all their requirements
• Managing the cash register for sales operations
• Giving demos or presentations, and maintaining customer relationships
• Managing the cash register for sales operations
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