Osama Metwaly, Health Observer and Receptionist

Osama Metwaly

Health Observer and Receptionist

Ministry Of Health And Population - Egypt

Location
United Arab Emirates - Abu Dhabi
Education
Higher diploma, Public Health
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

Health Observer and Receptionist at Ministry Of Health And Population - Egypt
  • Egypt - Zagazig
  • November 2010 to April 2024

Responsible for the child vaccination team, entering the child’s vaccination data, determining the type of vaccination required, setting an appointment for the next visit, and taking stock of the vaccination at the end of the day.
Kept reception area clean and neat to give visitors positive impression of the company, Managed high volume of incoming calls from multi-line telephone system and documented messages, Collected and distributed incoming mail, employing strict confidentiality throughout, Reduced waiting times through effective time and resource management, Maintained reception area stock of important forms and brochures.

Education

Higher diploma, Public Health
  • at Health Technical Institute
  • September 2008

Food and beverage safety, occupational safety and environmental health, prevention of infectious diseases, infection control, vaccinations for children and adults, national vaccination campaigns.

High school or equivalent, Sciences Science
  • at High Secondary School
  • September 2006

Intermediate biology, basic chemistry, basic physics and advanced mathematics.

Specialties & Skills

Receptionist
Health Safety and Environment
Healthcare
Customer Service
Data Entry
CUSTOMER SERVICE
DATA ENTRY
Microsoft Office Word
Computer
Customer Service
Data Entry
Microsoft Office Excel
Typing Speed
Time management
Patient relations
Problem-solving
Quality assurance controls
Administrative support
Patient handling
Patient discretion
Health and safety procedures

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Chess
  • Computer