MANAGER
Hard mark Nigeria
Total des années d'expérience :1 years, 8 Mois
Monitoring the lounge, private functions to see that areas are adequately stafed and begin on time.
• Assisting guest with any problems or needs.
• Directly supervising Department employees in order to fulfill client needs in accordance with Capella policies and procedures.
• Maintain the highest level of employee/guest relations.
• Reporting and following established company procedures on any disciplinary problems or deviations from normal procedures to the Food and Beverage Manager and reporting any extraordinary circumstances directly to the EAM/ Director of Food and Beverage.
• Adhere to the policies of the Hotel as set forth in the Employee Handbook and document and report any observed violations to Human Resources.