اشرف تدغوي, Customer Service Agent

اشرف تدغوي

Customer Service Agent

Qatar Airways

البلد
قطر - الدوحة
التعليم
دبلوم عالي, Administration And Social Sciences
الخبرات
9 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 8 أشهر

Customer Service Agent في Qatar Airways
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ أكتوبر 2015

+ Providing special assistance to customers with special needs and VIPs and helping them to access the various airport services starting from (check in/lounges/until the departure gates)And satisfy customers' requirements.
+ Assisting passengers transiting through Hamad International Airport and providing an excellent customer experience.
+ provide face to face service to Qatar Airways passengers and deals with their different needs.

Sales Executive في Maroc Telecom
  • المغرب - القنيطرة
  • يوليو 2013 إلى يونيو 2014

Selling industrial and agricultural equipment.
+Listen to the customer's needs, provide the products requested by the customer, and take orders.
+Developing client relationships and searching for new clients.
+Presentation and marketing of products, Increase market share of company products.
+Delivering orders to customers.

الخلفية التعليمية

دبلوم عالي, Administration And Social Sciences
  • في Ibn Tofail University
  • يوليو 2014

Bachelor

Specialties & Skills

Recording
reception
Sales Representatives
Customer Service
market research
teamwork
negotiation
marketing
sales coordination
operation
problem solving
team leadership
office administration
microsoft powerpoint
office work
communication skills
digital marketing
Sales ‎and ‎marketing
customer service
marketing mix
marketing strategy
purchasing
materials
marketing management
quotations
mitsubishi

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الفرنسية
اللغة الأم

الهوايات

  • travelling