سعد بن حامد العتيببي

• Prospect potential clients, identity opportunities, and interface with technical staff
• Propose solutions to address complex client business problems with key decision makers
• Pursue assigned vertical market to with cloud solutions and offerings
• Manage lead generation and appointments
• Maintain a pipeline of closeable opportunities
• Expand existing relationships and position for future opportunities
• Provide opportunity, closed business, and planning reports

• Participates in Requirements Analysis and contributes to documentable, clear and testable requirements.
• Review business requirement documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions.
• Perform thorough regression testing when bugs are resolved.
• Ensures integration of Automated and Manual Testing by performing gap analysis and documenting continuous improvement plans.
• Ensure the security process is governed by organizational policies and practices that are consistently applied.
• Require that information with similar criticality and sensitivity characteristics be protected consistently regardless of where in the organization it resides.
• Enforce compliance with the security program in a balanced and consistent manner across the organization.
• Coordinate information security with physical security.

Create and manage the plan for moving technical solutions to final client hand-off.
• Assemble and coordinate the internal and external teams to gain consensus on deliverable from each team.
• Collaboratively adapt existing and develop new project plans, processes and communication standards for the operations teams.
• Manage the formulation and ongoing tracking of each project.
• Assist with the development of reports, and the loading and configuration of demonstration data and systems.
• Proactively manage changes in project scope, identify potential crises and devise contingency plans.
• Own the communication and execution of solution hand-over to client services, service delivery, technology and other team members at designated milestones.
• Develop and deliver progress reports, requirements documentation and presentations.
• Test code, review, and recommend changes to technology stakeholders

Key Responsibilities:
• Instrumental in identifying operational problems by monitoring and scrutinizing system functioning and performance results along with investigating complaints and recommending suggestions for the same to ensure smooth execution of workflow.
• Actively involved in interviewing process supervisors and operators, simultaneously completing troubleshooting procedures to ascertain better functioning of the operation in an efficient and effective manner.
• Overseeing the Implementation and configuration of different VAS solutions as well as ascertaining timely delivery of content through VAS solutions.
• Responsible for the operation and maintenance of hardware and software of VAS nodes, thus ensuring appropriate backups of all the significant data in the VAS nodes.
• Evaluating latest/most innovative technologies to help organization achieve established goals in an efficient and effective manner.