Customer Service Specialist
Al Rajhi Bank - Call Center
Total des années d'expérience :6 years, 10 Mois
Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Used consultative techniques to understand customer needs and make strategic referrals to business partners. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. support customer with Bank loan and Real estate Loan Assisted customers with opening accounts and signing up for new services.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Used consultative techniques to understand customer needs and make strategic referrals to business partners. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. support customer with Bank loan and Real estate Loan Assisted customers with opening accounts and signing up for new services.
Communicated orders to vendors, scheduling carriers for pickup if needed. Established rapport with customers using active listening and interpersonal skills. Entered, coded and processed vendor invoices and helped track expenses for capitalizations. Refunded payments for returned items, processed exchanges and ofered store credit to achieve customer satisfaction. Wearhouse Auditing and processing of business .
Graduate Project Training, 12/2019 to 03/2020
العمل على المبيعات وتحقيق اكبر عدد ممكن من المبيعات بالنسبه ١٠٠٪
. Communicated accurate information about promotions, customer
• Ensuring your facilities are in the best possible condition by maintaining, repairing, upgrading
• facilities can be indoors or outdoors, multi-use centers encompassing many sports or a small stand-alone structure dedicated to a single sport
• Most importantly regardless of size or location it is important to ensure your facilities are clean, safe and in good working order to encourage members, supporters, and visitors to attend your club.
• Maintain and ensure the safe and eficient operation of sports ground assets for club success.
• repairs and maintenance, security, cleaning, and higher technical requirements
• repairs and replacement it is important to have a Facilities Management Plan
• changing environments and modify services where required for social
• Prepared accurate budgets, reports, and variance analysis to facilitate company business.