I.T. Support Specialist
Sata Center
مجموع سنوات الخبرة :21 years, 3 أشهر
* Installs, configures, troubleshoots, maintains and upgrades computers (desktops and laptops), networks (LAN and Wireless LAN), local and networked printers, scanners, NICs, and Wi-Fi cards, plotters, faxes, modems, routers and switches, multimedia services, audio-visual equipments and other peripherals.
* Provides services and technical support to system end users and on-site users by resolving problems effectively in a timely manner.
* Pc maintenance - Motherboard maintenance-Printers maintenance
* OS maintenance
I.T. Support Specialist, 8-Jun 2007/30-Dec 2009
Unipro Co. ( Universal Property Management Co.) Cornishe El-Nile, Cairo, Egypt
* Hardware troubleshooting (pc maintenance, OS maintenance, network "Installation & maintenance)
* Maintain & Administrate the LAN Servers, Workstations & peripherals
I.T. Support Specialist, 10-May 2006/2-June 2007
Asma Group, Nasr City, Cairo, Egypt
* Hardware troubleshooting ( pc maintenance, OS maintenance, network " Installation & maintenance)
* Provides services and technical support to system end users and on-site users by resolving problems effectively in a timely manner.
I.T. Support Specialist, 1-May 2003/2-May 2006
I.T.S Services, Nasr City, Cairo, Egypt
* Hardware troubleshooting ( pc maintenance, OS maintenance, network " Installation & maintenance)
* Printer maintenance.
* Maintain &administrate the LAN servers, workstations & peripherals.
* Continuously Monitor System Performance.
* Provide Technical Support to networks users.
* Recommend changes to improve systems and network configuration, and determine hardware or software requirements related to such changes.
Corporate sales, 10-Mar 2003/28-Apr 2003
Vodafone Egypt, Nasr City, Cairo, Egypt
* Corporate sales For Companies