Leasing and customer service Specialist
Jeddah Central Markets Co.
مجموع سنوات الخبرة :1 years, 8 أشهر
• Managed the leasing of commercial units in the market.
• Created and processed rental contracts through an Ejar platform.
• Effectively tracked contracts using spreadsheets and proactively communicated with clients prior to contract expiration.
• Performed monthly reconciliations of all executed contracts.
• Proactively engaged with customers to address and resolve any concerns or complaints, collaborating with other departments as needed.
• Managed the leasing of residential units.
• Served as a hotel receptionist and accountant, handling financial transactions and guest inquiries.
• Oversaw the upkeep and maintenance of hotel facilities, ensuring a clean and presentable environment for guests.
• Effectively addressed customer complaints and concerns, prioritizing timely resolution to maintain customer satisfaction.
• Proactively monitored hotel inventory levels and placed requisitions with the warehouse to ensure adequate stock replenishment.
• Served as a Paint Sales Specialist, providing expert advice and recommendations to customers on paint selection, application, and color coordination.
• Effectively managed paint inventory levels, ensuring adequate stock availability to meet customer demand.
• Proactively engaged with customers to address their needs, answer their questions, and guide them through the paint selection process.