Technical Support Specialist - IT Tech Support
شركة الانظمة الثلاثية | 3D- Systems POSIFLEX
Total years of experience :0 years, 10 Months
• Systems Maintenance: Monitor and maintain the operational status of all systems and hardware, ensuring seamless functionality.
• Hardware Configuration: Install and configure new systems and hardware, guaranteeing optimal performance and compatibility
● Create a dataflow architecture diagram depicting the source, destination, and data utilization of each Scheduler job.
● Dataflow Analysis - Scheduler Data Entities, Subjob Types, and Replication Frequency - identifying data entities used by
the scheduler in different processes, categorizing scheduler subjob types, and documenting data source, destination,
and replication frequency, with a summary of replication instances.
● Identifying Tax Invoice Reporting Problems - Investigate and address issues related to tax invoice reporting, focusing on
identifying problems with undelivered and unresolved tax reports. This task involves analyzing sensitive financial data
and providing a detailed report with status and warning definitions to assist in problem resolution.
● POS System Database Enhancement - Update and optimize POS system databases in multiple stores to resolve reporting
issues and ensure data integrity and functionality
A passionate and versatile individual with a strong foundation in problem-solving, software development, and database management. My academic journey has equipped me with a fundamental understanding of computer networks and security concepts, making me enthusiastic about exploring opportunities in data science and cybersecurity.