Abdellatif  Sobhy, customer service manager

Abdellatif Sobhy

customer service manager

banque misr

Location
Egypt - Cairo
Education
Bachelor's degree, محاسبة
Experience
9 years, 2 Months

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Work Experience

Total years of experience :9 years, 2 Months

customer service manager at banque misr
  • Egypt - Cairo
  • My current job since December 2021

Work on building a Team, Follow up on Team performance, Help achieve the Organization’s Goals with the Team, Follow the team’s movements Preparing daily, weekly and monthly reports, And Linking the team’s goals with the Organization’s Goals

corporate customer service at banque misr
  • Egypt - Cairo
  • January 2020 to December 2021

meet corporate owner face to face
Follow up on financing and trade operations, prepare monthly reports, and follow up on failed clients،Responsible for import operations in terms of receiving a document, examining it according to the applicable conditions, uploading it to the system, and extracting Form 4،Issuing documentary credits in accordance with internationally recognized conditions and norms and reviewing them in accordance with the terms of the agreement between the supplier and the importer،Receive requests for letters of guarantee from customers, verify their data, and issue them according to their intended purpose Responsible for issuing, advance payments and following them up until the documents related to the process arrive in order to avoid the client entering the central bank’s failure statement. Opening credit facilities for customers, following up on their disbursement conditions, not exceeding the credit limit, and following up on the limits of using credit limits

customer service at banque misr
  • Egypt - Cairo
  • June 2017 to December 2019

meet customer face to face
provide service to customer
solve customer problem
achive my target

محاسب مالي at اليسر للمستلزمات الطبية
  • Egypt
  • June 2015 to August 2017

محاسب
تقفيلات اليومية والشهرية
تقفيلات السنوية

Education

Bachelor's degree, محاسبة
  • at جامعة عين شمس
  • June 2015

Member at Ain shams university parliament Delegate in economic committee at model of Egyptian house of representatives in faculty of economy and political science in Cairo university

Specialties & Skills

Cash Flow
Trade Finance
Accounting
Banking
Customer Service
banking
teamwork
work under pressure , multitasking,problem solving,teamwork,communcation
Customer Service
cross salling
time management
problem solving
communication & presentation
sales skills
Management
Finance
Administration
Microsoft Office
Microsoft Excel
Financial Accounting
Team Management
Accounting
Administrative
Data Entry

Social Profiles

Languages

Arabic
Native Speaker
English
Intermediate

Memberships

نادي بنك مصر
  • عضو عادي
  • April 2023

Training and Certifications

certified banker at Banque Misr (Certificate)
Date Attended:
April 2019

Hobbies

  • football
  • reading