customer service manager
banque misr
Total years of experience :9 years, 2 Months
Work on building a Team, Follow up on Team performance, Help achieve the Organization’s Goals with the Team, Follow the team’s movements Preparing daily, weekly and monthly reports, And Linking the team’s goals with the Organization’s Goals
meet corporate owner face to face
Follow up on financing and trade operations, prepare monthly reports, and follow up on failed clients،Responsible for import operations in terms of receiving a document, examining it according to the applicable conditions, uploading it to the system, and extracting Form 4،Issuing documentary credits in accordance with internationally recognized conditions and norms and reviewing them in accordance with the terms of the agreement between the supplier and the importer،Receive requests for letters of guarantee from customers, verify their data, and issue them according to their intended purpose Responsible for issuing, advance payments and following them up until the documents related to the process arrive in order to avoid the client entering the central bank’s failure statement. Opening credit facilities for customers, following up on their disbursement conditions, not exceeding the credit limit, and following up on the limits of using credit limits
meet customer face to face
provide service to customer
solve customer problem
achive my target
محاسب
تقفيلات اليومية والشهرية
تقفيلات السنوية
Member at Ain shams university parliament Delegate in economic committee at model of Egyptian house of representatives in faculty of economy and political science in Cairo university