Account Manager Sales
the sticky company
مجموع سنوات الخبرة :5 years, 5 أشهر
Sales / B2B Account Manager
1. AsaB2BAccountManager, Isuccessfullymanagedandnurturedclientrelationshipstodriverevenuegrowth and ensure customer satisfaction.
2. ManagedaportfolioofB2Bclients, servingastheirprimarypointofcontactandbuildingstrongprofessional relationships.
3. Conductedin-depthneedsassessmentstounderstandclients'businessobjectivesandchallenges.
4. Developedandexecutedstrategicaccountplanstodriveclientretention, upselling, andcross-selling
opportunities.
5. Collaboratedwithinternalteamstodelivercustomizedsolutionsthatmetclients'specificneeds.
6. Monitoredclientperformance, trackedkeymetrics, andprovidedregularreportstoassessaccounthealth
and identify areas for improvement.
7. Proactivelyaddressedclientconcerns, resolvedissues, andensuredhighlevelsofcustomersatisfaction.
8. Identifiedopportunitiesfornewbusinesswithinexistingaccountsandpursuedupsellingandcross-selling
opportunities.
9. Stayedup-to-dateonindustrytrends, competitors, andmarketconditionstoprovideclientswithvaluable
insights and recommendations.
10. Participatedincontractnegotiations, pricingdiscussions, andrenewalprocesses.
11. Fosteredlong-termpartnershipswithclients, actingasatrustedadvisorandcontinuouslyseeking
Dec 2023 - Present
2021 - 2023
opportunities to add value.
12. Openingnewsaleschannelstoexpandandawarenessofthebrand
Operation manager assistant
1. AsanOperationsManagerAssistant, Iplayedacrucialroleinsupportingtheefficientandsmoothoperations of the organization by managing key administrative and operational tasks.
2. AssistedtheOperationsManagerinoverseeingday-to-dayoperations, ensuringadherencetoestablished processes and standards.
3. Coordinatedandmanagedschedules, calendars, andappointmentsfortheOperationsManagerandteam members.
4. Preparedandmaintaineddocumentationandreports, includingoperationalprocedures, performance metrics
5. Assistedinthedevelopmentandimplementationofoperationalpoliciesandprocedurestooptimize efficiency and productivity
6. Supportedinventorymanagementactivities, includingmonitoringstocklevels, conductingaudits, and coordinating replenishment.
7. Collaboratedwithcross-functionalteamstofacilitateeffectivecommunicationandcoordinationbetween departments.
8. Assistedinthetheplanningandexecutionofincludingtrackingprogress, identifyingpotentialissues, and recommending solutions.
9. Conductedresearchandanalysistosupportoperationaldecision-makingandidentifyareasforprocess improvement.
10. Assistedintherecruitmentandonboardingprocess, includingscreeningcandidates, schedulinginterviews, and coordinating orientations.
11. Managedandresolvedoperationalissuesorconcerns, escalatingasnecessarytoensuretimelyresolution.
12. Assistedinbudgetingandfinancialanalysisactivities, includingmonitoringexpensesandpreparingreports.
Customer Service
1. answeringthecustomersinquires
2. solvecustomersproblems
3. leadthecustomertopurchasetherightproduct
4. buildaverystrongrelationwiththeclients
5. buildareportfortheclientsissuesandgivethemthesolutions
Public Relations
Out Door Sales
1. Conductedmarketresearchtoidentifypotentialcustomersandtargetmarkets
2. Prospectedandapproachedpotentialclientstogenerateleadsandbuildastrongsalespipeline.
3. buildandmaintainedpositiverelationshipswithexistingandnewclients.
4. consistentlymeetingorexceedingsalestargets.
5. Monitoredmarkettrends, competitoractivities, andcustomerfeedbacktoidentifyopportunitiesfor
improvement.
6. Providedexceptionalcustomerserviceandaddressedclientinquiriesorconcernsinatimelyand
professional manner
Al-Salam International Hospital, kuwait
Public Relations
1. Receivingpatientsinanelegantmannerandgivingthemafull, classyexperience. 2. dealingwithinsurancecompaniestogetwhatthepatientneedinafastbase.
3. givingthemasuperHightqualityservice.
4. dealingwithprioritiesinveryprofessionalway.
sales
Promoter
Mobile services
crisis management course HR course