Systems technical expert
System Group Co
Total des années d'expérience :3 years, 9 Mois
Web application support and troubleshooting based on Java and Oracle
11.0.2
I monitored system performance alerts and notified appropriate IT
resources if I saw any abnormalities. To monitor and address these
issues, we provided the SOP
We used tools such as debugging and SQL editors as part of oracle
database troubleshooting.
I participated in implementation / deployment / documentation projects
as scheduled
Preparation of technical support documents
We identified the technical support process because it needed
immediate attention