it specialist
ElZahbia Technology
Total des années d'expérience :10 years, 5 Mois
• Assist in maintaining, managing, and repairing technical systems, including diagnosing software and hardware errors.
• Handling issues over the phone or in person through the companys branch in Suez.
• Preparing reports on device malfunctions before retrieving them from approved sales sites such as B.TECH and others.
• The company is an authorized agent for brands such as Dell, HP, and Lenovo.
• Providing technical support for networks and devices to various companies and restaurant chains.
• Providing optimal solutions and suggestions to customers and implementing them in companies such as suezminerals, Queen Service and other companies
• *Professional Experience:**
• *Team Leader, Network Cabling and Infrastructure**
• Led a team responsible for the nstallation, connection, and setup** of various types of **network cables and structures**, ensuring compatibility with the buildings architecture.
• Successfully nstalled and laid out network cables** across **three chemical laboratory rooms** at the **Nasr Petroleum Company**, integrating them with the buildings switches to connect to the **data center**.
Handle installation errors, defects, and any other technical issue that prevents the customer from using the product remotely, and transition to the working environment later if necessary. I was handling things for companies that didnt have an IT support professional, including computers, switches, and (Inlog) cameras (IP).
responsible for maintaining computer systems within a business setting. Their duties include installing computers, routers and other hardware, updating or repairing existing systems and troubleshooting problems with hardware .