Heba Saad, CEO Office

Heba Saad

CEO Office

CSG

Lieu
Egypte - Le Caire - Ville du 6 Octobre
Éducation
Baccalauréat, FACULTY OF LANGUAGE AND TRANSLATION, SPANISH DEPT.
Expérience
17 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 5 Mois

CEO Office à CSG
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2016

Greeting customers and making
appointments.
• Administrative assistance to President,
Vice President, and COO.
• Processing claims, filing, faxing, E-
Mail...etc.
• Administrative Assistant to support Head
of Consulting office.
• Provide complete customer and employee
satisfaction.
• Travel Arrangements, Meeting Set-
Up...etc.
• Responsible for generating reports and
documents in Microsoft Word and Excel.
• Following up on client files.
• Maintains personnel files in compliance
with applicable legal requirements.
• Keeps employee records up to date by
processing employee status changes in
timely fashion.
• Maintains listing of approved foundation
positions along with assigned salary grade
levels.
• Processes personnel action forms and
ensures proper approvals; disseminates
approved forms.
• Maintains budget spreadsheet that includes
salaries, payroll taxes and fringe
allowances.
• Prepares paperwork required to place
employees on payroll and establishes
personnel file.
• Assists in hiring process by coordinating
job posting on the website, reviewing
resumes, and performing telephone
interviews and reference checks.
• Maintains the employee handbook with
updated resolutions and other pertinent
information, as needed.
• Follow up attendance and employee’s
vacations.

HR Specialist à ILA
  • Egypte - Le Caire
  • janvier 2012 à janvier 2016

Reviews and maintains employee personnel
files and ensure that they are completed and
complies with labor & social insurance laws.
• Maintain records of personnel-related data
(Employees database, Vacation balance, etc.).
• Coordinate all Personnel activities with
government authorities, such as labor office,
social insurance authorities.
• Prepare HR letters and experience certificates
upon request.
• Responsible for Annual renewals of contracts.
• Provide support to employees in various HR-
related topics such as leaves and compensation
and resolve any issues that may arise.
• Update employee book when needed.
• Prepare and publish the annual public holidays
and inform all employees with it.
• Track and follow up employee's attendance,
leaves, overtime and absences to issue salary
reports.
• Preparing the monthly payroll data, including
edit the newcomers, the final settlement for
resigned employees any deductions or
overtime.
• Answer any inquiries of employees regarding
wages, salaries, and deductions.
• Prepare payroll taxes monthly and send it to
Accounting dept.
• Maintaining accurate records of payroll
documentation and transactions.

PROGRAM ASSISTANT à Dar Al Fouad Hospital
  • Egypte - Le Caire
  • janvier 2007 à janvier 2012

Provided leadership towards the achievement
of maximum reservation and quality.
• Developing plans of the department with my
team members.
• Provides timely feedback to department
supervisorregarding performance.

Éducation

Baccalauréat, FACULTY OF LANGUAGE AND TRANSLATION, SPANISH DEPT.
  • à October 6 University
  • juin 2007
Etudes secondaires ou équivalent, High School
  • à AL SHARQ
  • juin 2003

Specialties & Skills

Oracle HR
Leave Administration
حسن ادارة الوقت
ADMINISTRATION
ADMINISTRATIVE ASSISTANT
BUDGETING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
Computer
Microsoft Apps

Langues

Arabe
Langue Maternelle
Anglais
Moyen
Espagnol
Moyen

Formation et Diplômes

Call Center Workshop (Formation)
Institut de formation:
KNOWLEDGE
Communication skills over the phone. (Formation)
Institut de formation:
AMIDEAST
Business Etiquette Passage to Professional Communication (Formation)
Institut de formation:
Protocol & Etiquette Academic Centre of Excellency Middle East
Communication Skills (Formation)
Institut de formation:
AMIDEAST
English Course (Formation)
Institut de formation:
AMIDEAST
English Course (Formation)
Institut de formation:
The American University