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Daniel Hatoum, Sales Representative

Daniel Hatoum

Sales Representative·Beirut Duty Free

Saudi Arabia

Bachelor's degree, Business And Marketing

Work experience

Total years of experience: 9 years, 5 months

Sales Representative

January 2019 - Present

Beirut Duty Free

Beirut, Lebanon

January 2019 - Present

• Exceeded sales targets by 155%, driving five-figure monthly sales and consistently surpassing daily goals.
• Enhanced sales processes and adopted new technologies, resulting in a 53% increase in operational efficiency.
• Conducted engaging product demonstrations for prospective clients, leading to a 19% boost in conversion rates.
• Guided and successfully sold to 62 customers daily by promptly identifying and addressing their various needs.
• Supervised end-of-day reporting, ensuring 100% accuracy in effectively tracking sales inflow and outflow.
• Implemented innovative sales strategies, leading to a 73% increase in revenue and market share expansion.
• Analyzed detailed customer data to identify upselling and cross-selling opportunities, increasing revenue by 27%.
• Fostered strong relationships with over 300 clients, resulting in a 96% customer satisfaction and retention rate.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

January 2017 - January 2019

Molo

Beirut, Lebanon

January 2017 - January 2019

• Increased overall sales revenue by 23% through strategic upselling and personalized recommendations.
• Designed and delivered personalized customer experiences, leading to a 97% customer satisfaction rating.
• Prepared 12 monthly sales reports to management, offering insights to support data-driven decision-making.
• Facilitated weekly meetings to optimize team coordination, ensuring an 89% completion of all sales objectives.
• Conducted comprehensive training for new hires, resulting in a 41% boost in sales performance in 3 months.
• Managed daily end-of-day reporting, achieving 100% accuracy in effectively tracking sales inflow and outflow.

Company industry:
Catering, Food Service, & Restaurant

Education

Lebanese International University

January 2023

January 2023

Bachelor's degree, Business And Marketing

Lebanon

Lebanese International University

June 2020

June 2020

Bachelor's degree, Marketing

Lebanon

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

SALES
Expert
SALES
Expert
UPSELLING
Expert
UPSELLING
Expert
SALES STRATEGY
Expert
SALES STRATEGY
Expert
CONVERSION COATING
Intermediate
CONVERSION COATING
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
PRODUCT DEMONSTRATION
Expert
PRODUCT DEMONSTRATION
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
Marketing
Intermediate
Marketing
Intermediate
Management
Expert
Management
Expert
Business Development
Intermediate
Business Development
Intermediate
Teamwork
Expert
Teamwork
Expert
Accounting
Beginner
Accounting
Beginner
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate

Languages

Arabic

Expert

English

Intermediate

Training and Certifications

Training
French wine
peech and beese
Oct 2024

Hobbies and interests

football, swimming