احمد السماك

• Specialized in preparing customs Documents for all shipments
( county of origin, Bayan, Helath certificates)
• shipments attestation at the Ministry of Commerce &
Embassies and Ministry of Foreign Affairs.
• Respond to Customer inquiries and complaints and follow up
on shipmenrs.

• Handling customer orders and inquiries via phone,
email, and chat in a professional and timely manner
• Offering excellent customer care in an emergency.
problem and dispatch environment.
• Handling live chat in an average of 300 chats with
drivers and 200 calls with customers per day
• responsible for resolving customer complaints and
ensuring customer satisfaction.

• Assist the Manager of Employee Relations in all
Government-related activities.
• Arrange Medical Appointments & CPR appointments for non
Bahraini new recruits.
• Attended GOSI registrations & cancellations.
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• Arrange Visit Visas & Business Visas as advised by the
Manager.
• Expert in dealing with (LMRA, Immigration, Labor,
Traffic, and Ministry of Commerce