Souha Nasser

• Managed and monitored cash flow operations across multiple branches to ensure accuracy and compliance.
• Prepared detailed Excel reports for the Central Bank, covering branch performance and customer data.
• Oversaw and coordinated employee transfers between branches, maintaining optimal staffing levels.
• Audited branch transactions including cash operations and account openings to ensure adherence to internal policies and regulatory standards.
• Contributed to enhancing operational efficiency by identifying and addressing discrepancies in branch activities

• Opened bank accounts in multiple currencies, ensuring proper documentation and compliance with regulations.
• Issued account authorizations (power of attorney) and processed related requests.
• Provided customers with detailed account statements and managed account inquiries.
• Prepared official bank letters and confirmations upon customer request.
• Updated customer information to maintain accurate and up-to-date records.
• Handled account closures, ensuring all procedures were followed and customer satisfaction was maintained

• Handled cash transactions including deposits, withdrawals, and transfers within and outside the bank.
• Processed domestic and international money transfers accurately and efficiently.
• Exchanged all major foreign currencies in compliance with daily exchange rates and bank policies.
• Verified, cashed, and collected checks while ensuring proper authentication and fraud prevention.
• Maintained high accuracy in cash handling and balanced the cash drawer daily.
• Provided excellent customer service and support for daily banking needs