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سما محمد , Technical Support Intern

سما محمد

Technical Support Intern·College of Technology,

Saudi Arabia

Diploma, Development

Work experience

Total years of experience: 0 years, 9 months

Technical Support Intern

November 2024 - July 2025

College of Technology,

Riyadh, Saudi Arabia

November 2024 - July 2025

دراسة وتدريب
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Data Center Infrastructure Program

November 2024 - July 2025

Uptime Institute

Riyadh, Saudi Arabia

November 2024 - July 2025

Underwent hands-on training in data center infrastructure and operations.
• Applied global standards from
Uptime Institute in lab simulations. * Gained skills in power systems, cabling, cooling, and monitoring too Formatted devices and reinstalled OS to ensure optimal
performance.
• Monitored network performance and created detailed reports. * Installed and configured
essential software and tools. * Repaired cables and replaced damaged components. * Collaborated with team
members to troubleshoot technical issues. * Managed time effectively and submitted reports on sched
Company industry:
IT Services

Education

Technical College of Tabuk bootcamp Data Center

July 2024

July 2024

Diploma, Development

Saudi Arabia

GPA (point): 4.38 out of 5

GPA (point): 4.38 out of 5

View attachment

Skills

DATA CABLING
Intermediate
DATA CABLING
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA CENTERS
Intermediate
DATA CENTERS
Intermediate
ELECTRIC POWER SYSTEMS
Intermediate
ELECTRIC POWER SYSTEMS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SYSTEMS ANALYSIS
Intermediate
SYSTEMS ANALYSIS
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate
Python
Beginner
Python
Beginner

Languages

English
Expert

Training and Certifications

Certifications
Data centre learning models part 1 (ELM1)
Data Centre Technician Professional (CDCTP) program
Certified Network Cable Installer (CNCI) program
Data center fundamentals (DCF) Programme
Network infrastructure fundamentals (NIF) program
CNet Training