هناء سعيدي

• Promoted and sold products or services to clients.
• Met or exceeded sales targets consistently.
• Built and maintained strong client relationships to
encourage repeat business.
• Assisted clients in choosing products, providing personalized
recommendations.
• Participated in promotional events and product
demonstrations to drive sales.

Managed appointment scheduling, client check-ins, and service
confirmations. Answered phone calls, emails, and messages
promptly, providing information and support to clients.
Maintained client records and organized files for smooth daily
operations. Promoted spa services and packages to clients,
enhancing sales and client engagement. Assisted in handling
client complaints and ensured high satisfaction and repeat
visits.

• Welcomed and assisted guests during check-in and check
out processes. Managed reservations, booking systems, and
daily front desk operations. Handled guest inquiries,
complaints, and special requests professionally and
efficiently. Coordinated with housekeeping, maintenance,
and other departments to ensure smooth operations.
Maintained accurate records of guests and financial
transactions. Provided information about local attractions,
events, and services to enhance guest experience.