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Gerard Williams, Head of People & Culture Operations (Deputy to the Chief People Officer)

Gerard Williams

Head of People & Culture Operations (Deputy to the Chief People Officer)·Garvan Medical Research Institute

Australia

Bachelor's degree, (HR

Work experience

Total years of experience: 15 years, 6 months

Head of People & Culture Operations (Deputy to the Chief People Officer)

November 2024 - Present

Garvan Medical Research Institute

Sydney, Australia

November 2024 - Present

Senior HR leader accountable for full operational delivery of People & Culture
across a world-class biomedical research institute. Oversaw HR governance,
service delivery, analytics, HR partners and BAU operations while deputising for
the Chief People Officer.
Key Responsibilities
• Led BAU HR operations including HR service desk (Jira), case
management, Workday oversight, policy governance and Board/GLT
reporting.
• Acted as Deputy CPO, providing executive-level decision support.
• Managed and upskilled P&C Science Partners and broader HR staff.
• Partnered with Program Directors, Lab Heads and the COO on People Plans
aligned with research strategy and grant cycles.
• Provided senior expertise on culture, leadership development, ER/IR,
performance and OD.
Key Contributions
• Delivered a comprehensive award classification + remuneration
benchmarking project across all scientific and technical roles, aligning job
families to Medical Research Levels 1-5.
• Built job architecture, role families and career pathways for
technical/scientific staff.
• Improved Workday HRIS processes, onboarding/offboarding and HR self
service systems.
• Delivered analytics dashboards supporting GLT decisions across
performance, remuneration and WHS.
• Strengthened WHS governance, psychological safety and wellbeing.

Company industry:
Medical & Healthcare Equipment

Head of People & Culture

January 2023 - November 2024

PlanCare (Tech-Enabled Health Company)

Sydney, Australia

January 2023 - November 2024

• Built a scalable HR operating model and foundational people systems.
• Developed leadership capability, talent pathways, and performance
frameworks.
• Strengthened compliance, ER/IR governance and policy frameworks.
• Produced Power BI dashboards for real-time executive insights.
• Partnered with CEO/COO on workforce planning, OD and succession.
Key Contributions
• Implemented Employment Hero HRIS, digitising the employee lifecycle.
• Automated workflows via Power Automate (reducing manual workload by
40%).
• Delivered dashboards across WHS, turnover, recruitment and leave
liability.
• Built SharePoint/PowerApps HR self-service ecosystem.
• Redesigned WHS/Wellbeing Committee embedding psychosocial safety
principles.

Company industry:
IT Services

Executive Manager, People & Culture

January 2022 - January 2023

CatholicCare Australia

Sydney, Australia

January 2022 - January 2023

Led the P&C function across education and family services (1, 500+ employees),
delivering HR strategy, restructuring, governance and capability uplift.
Key Responsibilities
• Directed HRBP team and operational HR functions across multi-site
services.
• Led ER/IR governance, performance systems, policy frameworks and risk
management.
• Partnered with Executive on restructures, workforce planning and
organisational design.
• Strengthened recruitment, capability development and talent pathways.
Key Contributions
• Delivered multiple restructures with transparent, compliant consultation
processes, avoiding Fair Work actions.
• Led workforce planning and succession frameworks across schools and
family services.
• Introduced culture metrics and engagement initiatives improving
leadership capability.
• Completed policy overhaul (65+ policies) ensuring legislative alignment.
• Led WHS Committee and improved wellbeing initiatives.

Company industry:
Other Healthcare Services

Senior People & Culture Manager

January 2021 - January 2022

Navitas (CSU & ACAP) Australia

Sydney, Australia

January 2021 - January 2022

Led strategic HR across multiple campuses, delivering OD, ER/IR governance,
workforce planning and major HR transformations.
Key Responsibilities
• Partnered with Campus Director and academic leaders on HR strategy.
• Led restructures, performance frameworks and capability development.
• Oversaw complex ER cases and legal risk matters.
• Delivered job family redesign and organisational capability framework.
Key Contributions
• Designed and implemented a new capability framework adopted
university-wide.
• Led major organisational restructure ensuring compliance and minimising
risk.
• Reduced time-to-hire and strengthened onboarding experience.
• Reviewed and corrected teaching agreements, resolving a major legal
dispute.

Company industry:
Higher Education

Senior Employment Relations Specialist

January 2020 - January 2021

Employsure Australia

Sydney, Australia

January 2020 - January 2021

Provided expert ER advice to national clients on performance, misconduct,
investigations, dismissals, redundancy and compliance.
Key Contributions
• Delivered 300+ ER cases with strong compliance outcomes.
• Prevented costly unfair dismissal and general protections claims.

Company industry:
Business Consultancy Services

Senior People & Culture Manager

January 2018 - January 2019

Maddocks (Law Firm) Australia

Sydney, Australia

January 2018 - January 2019

Led P&C operations for a top tier law firm, supporting partners, senior lawyers
and corporate teams.

Key Contributions
• Modernised remuneration, performance and capability frameworks.
• Built DEI initiatives and supported cultural alignment across legal
practices.
• Partners with practice leaders to support leadership capability and people
strategy.

Company industry:
Law Firm

Head of Talent Acquisition

January 2017 - January 2018

Department of Industry, Science, & Resources Australia

Sydney, Australia

January 2017 - January 2018

Directed national TA strategy across critical technical, scientific and policy roles.

Key Contributions:
• Built workforce analytics dashboards to inform executive talent decisions.
• Designed leadership pipelines and graduate programs addressing skills
shortages
• Reduced time to hire and improved employer brand positioning.

Company industry:
Industrial Engineering & Automation

Senior HR Business Partner

January 2015 - January 2017

Clean Energy Regulator Australia

Canberra, Australia

January 2015 - January 2017

Senior HR partner supporting organisational transformation in a federal
government agency
Key Contributions:
• Led workforce planning, restructures and organisational change.
• Strengthened HR policy, performance and compliance frameworks.
• Enabled data-driven HR decisions-making for executive leaders.

Company industry:
Energy & Renewables

Senior People & Culture Business Partner

January 2010 - January 2015

Morphic Medical Australia

South Boston, United States

January 2010 - January 2015

Delivered HR strategy and organisational capability uplift across a multi
discplinary medical organisation.
Key Contributions:
• Modernised policy and ER/IR frameworks.
• Built recognition and engagement programs.
• Improved retention by 18% through targeted culture initiatives.

Company industry:
Medical & Healthcare Equipment

Education

University of Tasmania

November 2011

November 2011

Bachelor's degree, (HR

Australia

Skills

ANALYTICS
Intermediate
ANALYTICS
Intermediate
CLASSROOM PERFORMANCE SYSTEMS
Intermediate
CLASSROOM PERFORMANCE SYSTEMS
Intermediate
COMPENSATION MANAGEMENT
Intermediate
COMPENSATION MANAGEMENT
Intermediate
CONTINUOUS QUALITY IMPROVEMENT CQI
Intermediate
CONTINUOUS QUALITY IMPROVEMENT CQI
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
WORKFORCE DEVELOPMENT
Intermediate
WORKFORCE DEVELOPMENT
Intermediate

Languages

English
Beginner
Polish
Beginner

Training and Certifications

Certifications
Graduate Certificate – OHS & Environmental