Daleen Chamseddine

Lead front desk operations, staff training, and customer service protocols
Manage appointment scheduling, client inquiries, and service marketing
Resolve client concerns with discretion and professionalism
Conduct follow-ups with clients to ensure satisfaction, address feedback, and
encourage repeat visits
Coordinate team workflows to maintain smooth daily operations and exceptional
service delivery
Handled government-related tasks including visa processing, staff documentation,
and ministry paperwork to ensure compliance and smooth onboarding
Developed and managed the salons social media presence across Instagram and
other platforms, including content creation, campaign planning, and audience
engagement
Designed and executed marketing strategies to promote services, seasonal offers,
and brand partnerships
Captured and curated visual content to showcase salon work, team culture, and
client transformations
Organized and participated in volunteer efforts with KACCH & BACCH, offering
salon services and support wherever needed to uplift children and families in care

Scheduled appointments, handled client inquiries, and resolved service issues
Delivered professional customer service and supported daily front desk operations

Greeted patients and initiated registration and billing processes
Handled phone and inquiries regarding procedures and appointments
Coordinated doctor schedules and ensured smooth clinic flow

Managed front desk operations, appointment scheduling, and client inquiries
Promoted to Head Receptionist for excellence in service and team coordination