Sara Alqahtani

Contribute to the Tawteen program under the Ministry of Human Resources, overseeing the localization of Saudi labor in companies
and institutions.
Audit and analyze data to ensure the accurate employment of Saudis and correct data entry into the Tawteen system.
Monitor and ensure compliance with Saudi labor market regulations and policies related to localization.
Prepare detailed documents, reports, and proposals for internal and external stakeholders.
Develop and present technical proposals for tenders, aligning with client specifications and requirements.
Collaborate with key government platforms such as Qiwa, Eadaam, Mudad, Absher for Business, and Social Insurance to facilitate
smooth integration and compliance with governmental services.

Spearheaded operational efficiency initiatives by collaborating with multidisciplinary teams to streamline workflows and optimize
resource utilization, resulting in measurable improvements in productivity and service delivery.
Drove continuous improvement efforts by leading quality management projects, conducting in-depth root cause analysis, and
implementing corrective measures to address operational inefficiencies and ensure superior service quality.
Maintained and enhanced the Quality Management System (QMS) by reviewing and integrating updates to align with the latest
industry regulations, international standards, and company best practices.
Developed and executed an annual operational quality strategy, incorporating scheduled audits, inspections, and performance reviews
to proactively monitor and maintain operational standards across all functions.
Managed comprehensive reporting processes by preparing detailed monthly performance analysis, quality assessment reports, and
proposals, while also coordinating with vendors and stakeholders during the bidding and negotiation phases.

Developed and implemented operational processes to ensure compliance with industry standards, regulatory requirements, and
internal policies.
Conducted routine audits to evaluate operational efficiency, identify areas for improvement, and maintain high-quality service delivery
across all departments.
Established and monitored quality control systems, including sampling methods, testing procedures, and inspections, to ensure
operational consistency and excellence.
Facilitated the integration of over 15 new members with the SEMAH system by mapping data and aligning their operations, while
providing training and ongoing support to ensure smooth system adoption.

Led the development of comprehensive technical specifications for consumer-focused products, ensuring seamless alignment with
business goals, customer needs, and regulatory requirements.
Managed the evaluation and testing of new products and services, ensuring full compliance with technical standards and confirming
their readiness for deployment in the market.
Oversaw the successful integration of over 15 new members into the SEMAH system, conducting data mapping and ensuring that
member systems were aligned with SIMAHs operational and technical standards.
Provided ongoing training and technical support to over 10 member organizations, optimizing their use of SIMAH systems to enhance
operational efficiency and data accuracy.

Played a key role in the integration and configuration processes between SADAD and new billers, ensuring smooth operations prior to
the system going live.
Utilized Crystal Reports to generate and analyze reports, supporting data-driven decision-making and performance tracking.
Managed and escalated bank and biller transactions, ensuring compliance with operational standards and addressing non-compliance
issues efficiently.
Prepared and presented EBPP monthly reports, providing insights into system performance and transaction trends.