Abdullah Yasser

• AI-Powered Customer Service Agent: Developed an intelligent WhatsApp sales and support agent using
LangChain, ChatGPT API, and Python, enabling automated customer interactions, product inquiries, and
sales support through conversational AI with natural language understanding.
• Client-Facing AI Implementation: Worked directly with clients to understand business requirements, configure
AI agent behaviors, and guide them through the implementation process, providing ongoing support and training
on using AI-powered tools effectively.
• Cross-Platform Workflow Automation: Built end-to-end automated workflows using n8n, Meta API, and
multiple third-party integrations, streamlining customer engagement processes and reducing manual intervention by
automating lead generation, content distribution, and customer follow-ups.
• AI Agent Control Dashboard: Engineered a Telegram Bot management system with python-telegram-bot,
providing real-time control capabilities including global pause/resume, per-user management, and status monitoring
through an intuitive inline keyboard interface.
• Multi-Platform AI Integration: Integrated multiple AI services including ChatGPT, Gemini, and Azure AI
for enhanced natural language processing, sentiment analysis, and intelligent response generation across customer
touchpoints.

• Student Mentorship & Guidance: Mentored students through their learning journey with personalized
guidance, providing one-on-one support to help them overcome technical challenges and build confidence in
problem-solving. Development &
different skill hands-on enhance Client Communication & Support: and parents, providing
progress updates, offering success.

• Conversational AI Chatbot Development: Built an AI-powered data chatting chatbot for student grade
inquiries using Advanced RAG techniques, enabling conversational access to academic data with high accuracy
and natural language understanding.
• AI Agent Development with LangGraph: Designed and implemented intelligent AI agents using LangGraph
to automate review processes, identify conflicts, and analyze dependencies in historical data, demonstrating
advanced agentic workflow capabilities.
• Client Consultation & Requirements Gathering: Collaborated with stakeholders to understand business
needs, translate requirements into technical solutions, and deliver AI-powered features that enhanced platform
capabilities and user experience.
• Production Deployment & API Integration: Deployed multiple AI-driven solutions to production using Flask
API, Gunicorn, and Nginx, ensuring reliable service delivery and seamless integration with existing systems.