Hishaam Ahamed

• Coordinated daily operations across multiple teams to ensure smooth workflow and timely
project delivery.
◦ Served as a key communication link between departments, ensuring accurate information
flow and task alignment.
◦ Monitored project timelines, identified potential delays, and implemented corrective actions
proactively.
◦ Maintained detailed records, schedules, and documentation to support transparency and
accountability.
◦ Prepared regular reports and presentations for senior management on project status and
team performance.
◦ Managed resource allocation and task prioritization to optimize team productivity.

• Handling and resolving customer inquiries via email, phone, and chat in a timely
and professional manner
• Handling multiple tasks simultaneously, including order processing and customer
support
• Tracking project milestones, preparing reports, and identified risks or delays.
• Maintained detailed and accurate customer information and logs of customers
on internal systems
• Maintained project documentation and ensured compliance with internal
standards.
Established positive relationships with clients and colleagues to create a
•
supportive and inclusive work environment

• Coordinated cross-functional teams to ensure smooth execution of daily tasks
and projects.
• Managed schedules, arranged meetings, and maintained clear communication
between departments.
• Requisitions materials and establish sequential delivery dates to departments
according to job order priority and material availability
• Maintaining and managing delivery schedule
• Ensuring all the orders and services are provided to the customer in a timely
manner
• Obtaining Customer satisfaction feedback from time to time
• Ensuring all expenditure stays within the company budget
• Coordination with accounts department - reconciling invoices and preparing
pending payment reports