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Mohamed Almaazmi, Customer service

Mohamed Almaazmi

Customer service·Index exchange

United Arab Emirates

Bachelor's degree, IT

Work experience

Total years of experience: 1 years, 9 months

Customer service

July 2023 - March 2025

Index exchange

Sharjah, United Arab Emirates

July 2023 - March 2025

Processed daily TTS and transaction requests with accuracy.
Assisted customers with currency exchange, remittances, and
payment services.
Verified customer documents following KYC and compliance rules.
Handled cash, balanced drawers, and ensured all records were
correct.
Provided clear information and support to customers in a fast
paced environment.
Company industry:
Financial Services

Education

UAE UNIVERSITY

May 2026

May 2026

Bachelor's degree, IT

United Arab Emirates

Zayed Educational Complex High School

January 2021

January 2021

High school or equivalent, General Education

United Arab Emirates

Skills

ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
IT
Intermediate
IT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PUBLIC SPEAKING
Intermediate
PUBLIC SPEAKING
Intermediate
TEACHING
Intermediate
TEACHING
Intermediate

Languages

Arabic
Native Speaker
English
Expert
Urdu
Intermediate