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سارة المزيعل, محصل ديون

سارة المزيعل

محصل ديون·مادلين

Saudi Arabia

High school or equivalent, محاسبة

Work experience

Total years of experience: 2 years, 11 months

محصل ديون

December 2025 - January 2026

مادلين

Riyadh, Saudi Arabia

December 2025 - January 2026

التواصل مع العملاء بخصوص المبالغ المتعثره واقناعهم بالسداد

Company industry:
Financial Auditing

Event Organizer / Supervisor

October 2024 - November 2025

Ministry of Culture (Diriyah Season)

Riyadh, Saudi Arabia

October 2024 - November 2025

• Organized and supervised events and activities.
• Oversaw event sites and ensured quality service delivery to the public

Company industry:
Events Management
Job role:
Support Services

Customer Service Specialist

August 2025 - September 2025

Teleperformance (Omni)

Riyadh, Saudi Arabia

August 2025 - September 2025

• Assisted customers via multiple channels (phone - email - chat).
• Accurately entered orders into CRM systems.

Company industry:
Metro & Rail Passenger Transport
Job role:
Customer Service and Call Center

Customer Service Specialist

June 2024 - September 2025

Teleperformance (SAT SAPTCO – Alsa Transport)

Riyadh, Saudi Arabia

June 2024 - September 2025

• Managed transportation ticket reservations through electronic systems.
• Handled complaints and followed up until resolved.
• Provided customers with accurate travel information.

Company industry:
Metro & Rail Passenger Transport
Job role:
Customer Service and Call Center

Customer Service Specialist

June 2024 - January 2025

Aram Meem (Toyo)

Riyadh, Saudi Arabia

June 2024 - January 2025

• Managed customer inquiries via phone and systems.
• Entered data and documented requests in the system.
• Provided immediate solutions for minor issues.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Customer Service Specialist

March 2023 - June 2024

Women’s Sports Club (Fit You)

Riyadh, Saudi Arabia

March 2023 - June 2024

• Welcomed clients and provided guidance and support.
• Handled inquiries, complaints, and problem-solving.
• Followed up on subscriptions, renewals, and issued invoices.
• Built positive relationships with customers to ensure satisfaction.

Company industry:
Sports & Outdoor Activities
Job role:
Customer Service and Call Center

Education

الكلية التقنية - المملكة العربية السعودية

January 2017

January 2017

High school or equivalent, محاسبة

Saudi Arabia

Skills

AUDIT REPORT PREPARATION

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

DATA ENTRY

Intermediate

ELECTRONIC SYSTEMS

Intermediate

INVOICING

Intermediate

MICROSOFT AZURE

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

WORD PROCESSING

Intermediate

Training and Certifications

Certifications
English Language Course
Data Entry and Word Processing Course