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يسرا  المنتشري , Customer Service

يسرا المنتشري

Customer Service·Ghassan Ahmed Al-Sulaiman Company

Saudi Arabia

Diploma, إدارة الموارد البشرية

Work experience

Total years of experience: 2 years, 4 months

Customer Service

November 2024 - November 2025

Ghassan Ahmed Al-Sulaiman Company

Tabouk, Saudi Arabia

November 2024 - November 2025

+ Answer customer calls and inquiries
• Resolve complaints and handle problems
• Process invoices and follow up

Company industry:
Marketing
Job role:
Customer Service and Call Center

مشغل اله

November 2022 - January 2024

Abdullah Al-Qaem Company for Training

Tabouk, Saudi Arabia

November 2022 - January 2024

• officer
+ Handling employee complaints and inquiries
« Handling payroll and attendance follow-up

Company industry:
Toys & Leisure
Job role:
Human Resources and Recruitment

Education

المؤسسة العامة للتدريب التقني والمهني - المملكة العربية السعودية

July 2024

July 2024

Diploma, إدارة الموارد البشرية

Saudi Arabia

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PERFORMANCE REVIEW
Intermediate
PERFORMANCE REVIEW
Intermediate

Training and Certifications

Certifications
Employment Interview Skills
Introduction to Payroll Systems
Executive Secretary and Office Management