Maurice Haidar

• Managed the conversion of incoming inquiries for corporate and leisure groups, successfully
confirming bookings and managing individual client accounts.
• Execute full-cycle sales processes, including drafting professional proposals and contracts for MICE
and event inquiries.
• Drive business growth by participating in strategic sales blitzes and client meetings to retain
accounts and acquire new business.
• Design and produce marketing collateral, including photography and flyers, to enhance brand
visibility and promote hotel services.
• Coordinate hotel events and marketing activations, ensuring seamless logistics and on-site
organization.

• Analyzed and visualized employee working hours and safety data using Excel to identify trends and
support health and safety initiatives.
• Drafted safety regulations for external companies to ensure compliance with Holcims operational
standards.
• Streamlined project filing systems, improving team accessibility and overall project efficiency.

• Directed daily restaurant operations, including staff scheduling, inventory management, and financial
reporting.
• Trained and developed staff members, resulting in improved team performance and reduced employee
turnover
• Resolved customer complaints effectively and built strong relationships with regular patrons to ensure
high service standards.