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Asma Asma Salouf , Hostess

Asma Asma Salouf

Hostess·Ramee Group of Hotels

United Arab Emirates

Bachelor's degree, Cultural And Literature Studies

Work experience

Total years of experience: 4 years, 5 months

Hostess

January 2025 - Present

Ramee Group of Hotels

Dubai, United Arab Emirates

January 2025 - Present

• Greet and welcome guests upon arrival in a friendly and
professional manner.
• Manage the reservation system and maintain an up-to-date record
of all reservations.

Assign tables based on availability and manage the seating flow to
optimize service.
• Provide guests with menus and inform them about specials and
promotions.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

waitress

January 2021 - December 2022

MARAKECH INTERNATIONAL AIRPORT [Paul restaurant]

Marrakech, Morocco

January 2021 - December 2022

• Greet and welcome customers as they arrive at the restaurant.
• Present menus and provide detailed information about menu
items, specials, and promotions.
• Take food and drink orders accurately and deliver them to the
kitchen and bar staff.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

waitress

July 2020 - December 2020

AQUA FUN HOTELS

Marrakech, Morocco

July 2020 - December 2020

• Collaborate with kitchen and bar staff to ensure smooth service
and communication.

Adhere to health and safety guidelines, including food handling
procedures.

Assist with other duties as needed, such as stocking supplies or
cleaning.
• Maintain cleanliness and organization of the dining area, including
resetting tables for the next guests.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Hostess

January 2020 - June 2020

GRAND MOGADORAGDAL

Marrakech, Morocco

January 2020 - June 2020

• Previous experience in a restaurant or customer service role is
preferred but not required.
• Strong communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple
tasks simultaneously.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Education

ZERKTOUNI HIGH SCHOOL

January 2019

January 2019

Bachelor's degree, Cultural And Literature Studies

Morocco

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
FOOD SERVICES
Intermediate
FOOD SERVICES
Intermediate
MENU PLANNING
Intermediate
MENU PLANNING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

English
Beginner
Arabic
Beginner
French
Beginner

Training and Certifications

Certifications
Hospitality professional certification