Alya Ahmed Mohsen Al Menhali

Responsible for providing comprehensive administrative support within the hospital, including managing patient records, scheduling appointments, handling correspondence, and coordinating with medical staff. Proficient in using Exal and SEHA system for accurate patient data management and workflow coordination. Assist in day-to-day operations to ensure smooth hospital processes and support both patients and staff effectively. Currently in the probation period (30 days) while continuing to develop administrative and technical competencies.

I have gained valuable experience in the healthcare field through my work at Burjeel Hospital, where I worked in Patient Affairs and Reception. During my time there, I developed strong communication and organizational skills while handling patient inquiries and front-desk responsibilities.

Due to my performance and professionalism, I was promoted to handle VIP patients, where I was responsible for providing high-level service, managing sensitive situations, and ensuring a smooth and comfortable experience for VIP clients. I held this role for approximately one year.

Currently, I am working as an Administrative Assistant at Sheikh Shakhbout Medical City - Salma Rehabilitation Hospital (under SEHA). I am presently in my probation period (30 days), where I continue to develop my administrative, organizational, and communication skills within a professional healthcare environment.