Ma Cristina Labay

• Welcome and assist customers in the showroom professionally Provide detailed information about and

• Greet and assist customers in a friendly and professional
manner
• Handle billing, POS transactions, and cash/card payments

• Process purchase requests from F&B department
• Prepare and issue purchase orders to approved suppliers
• Obtain quotations and compare prices to ensure best value
• Follow-up with suppliers to ensure timely delivery
• Verify delivered items against purchase orders and invoices
• Maintain organized procurement records and documentation
• Update supplier database and price lists
• Ensure compliance with hotel procurement policies and procedures

• Greet guests warmly and professionally upon arrival
• Perform efficient check-in and check-out procedures
• Verify guest information, process payments, and issue room keys
• Handle reservations, cancellations, and room changes
• Respond promptly to guest inquiries, requests, and complaints
• Promote hotel services, facilities, and loyalty programs

• Greet and seat guests in a warm and friendly manner
• Present menus and provide detailed knowledge of food and beverage offerings
• Take orders and input into the POS system
• Serve food and beverages according to service standards
• Handle guest inquiries, requests, and complaints professionally
• Upsell menu items and promotions
• Process billing and payments accurately
• Maintain hygiene, grooming, safety standards at all times