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Yuliya Zaichenko, Boutique Manager

Yuliya Zaichenko

Boutique Manager·Astrea

United Arab Emirates

Higher diploma, Commerce and Commodity Science

Work experience

Total years of experience: 16 years, 6 months

Boutique Manager

November 2025 - April 2026

Astrea

Dubai, United Arab Emirates

November 2025 - April 2026

• Consistently exceeded boutique KPIs, delivering 20%+ above monthly sales
targets, and driving sustained revenue growth.
• Directed end-to-end boutique operations, driving commercial performance and
operational excellence, including commercial strategy, pricing, and inventory
optimization.
• Led and developed a high-performing sales team of four, consistently driving
strong KPI performance.
• Cultivated and managed relationships with VIP, UHNW, and celebrity clients,
driving retention and repeat business.
• Curated and executed exclusive events, private viewings, and A-list celebrity
collaborations to enhance brand visibility.
• Conceptualized and designed fine jewelry pieces, managing bespoke creations
and contributing to international design initiatives.
• Optimized high-value inventory, ensuring stock control.

Company industry:
Jewelry & Gold

VIC Client Manager

March 2025 - October 2025

Sartoro

Dubai, United Arab Emirates

March 2025 - October 2025

• Consistently achieved and exceeded KPIs, delivering 20%+ above monthly
sales targets through strategic portfolio management.
• Developed and managed personalized portfolios for VIC and HNWI clients,
building long-term relationships.
• Collaborated with internal teams to deliver bespoke client requests, and
exclusive products.
• Maintained accurate CRM records of client preferences, purchases, and
communications.
• Managed portfolio of 100+ HNWI clients, delivering high-level personalized
service.

Company industry:
Jewelry & Gold

Watch Advisor

July 2024 - February 2025

A. Lange & Söhne,

Dubai, United Arab Emirates

July 2024 - February 2025

• Delivered exceptional experiences for HNWI clients through personalized
consultations and tailored recommendations.
• Surpassed individual monthly targets by 15-20%, contributing to overall
revenue growth.
• Built and managed relationships with UHNW clients, delivering high-touch,
personalized service.
• Supported and executed exclusive boutique events and private client viewings.
• Partnered with boutique and regional teams to deliver seamless client
experiences and access to exclusive timepieces.

Company industry:
Watches & Luxury Goods

High- End Sales Ambassador & Visual Merchandiser

January 2012 - August 2023

Richemont, Cartier

Dubai, United Arab Emirates

January 2012 - August 2023

• Generated substantial revenue through the sale of High Jewelry and exclusive
limited-edition pieces to UHNW clients and private collectors.
• Managed and developed long-term relationships with UHNW individuals,
overseeing a portfolio of 100+ high-value clients and collectors.
• Represented Cartier at international High Jewelry events in Paris and London,
engaging UHNW individuals, private collectors, and high-profile clientele in
support of high-value transactions.
• Hosted and curated private viewings, VIP experiences, and boutique events to
enhance client loyalty and brand engagement.

Company industry:
Watches & Luxury Goods

Sales Ambassador

January 2009 - September 2012

Chanel

Dubai, United Arab Emirates

January 2009 - September 2012

• Cultivated and maintained long-term relationships with high-net-worth and VIP
clients, delivering highly personalized and discreet service.
• Consistently exceeded individual sales targets, contributing to strong boutique
sales results.
• Drove sales across Haute Couture, leather goods, fine jewelry and watches,
enhancing the boutiques commercial success.
• Elevated client engagement through tailored private consultations,
contributing to high-value transactions and long-term client loyalty.

Company industry:
Watches & Luxury Goods

Education

Kharkiv College of Trade and Economics

May 2001

May 2001

Higher diploma, Commerce and Commodity Science

Ukraine

Skills

BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVESTMENT MANAGEMENT
Intermediate
INVESTMENT MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT PORTFOLIO MANAGEMENT
Intermediate
PROJECT PORTFOLIO MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Ukrainian

Beginner

English

Beginner

Spanish

Beginner