Aisha Hind

Generated and qualified high-potential leads through targeted outreach strategies, including calls, email campaigns, and
LinkedIn engagement, while building and nurturing strong client relationships. Leveraged CRM tools to systematically track
interactions, segment prospects, and ensure timely follow-ups, improving lead conversion efficiency.Converted prospects into
qualified opportunities by effectively pitching services tailored to client needs, securing and conducting meetings with key
decision-makers, and supporting sales presentations. Collaborated with teams to align solutions with client needs while
maintaining accurate CRM records to support decision-making.

Supported a global logistics and transportation client by analyzing high-volume shipment and trade operations data
using Excel, SQL, and MySQL to monitor performance, identify trends, and support compliance reporting.
Conducted data validation and quality checks for Air Waybill, duty/tax, and financial records, using Excel formulas,
pivot tables, and filters to detect anomalies, errors, and data inconsistencies.
Tracked key logistics KPIs such as delays, errors, duty/tax corrections, and turnaround time, and translated findings
into actionable insights and reports to support Power BI dashboards and business decision-making.
Performed quality assurance, root cause analysis, and workflow analysis on invoicing and data processes,
recommending improvements to enhance reporting accuracy and operational efficiency.
Collaborated with the automation team to map manual, data-heavy processes and identify automation opportunities,
business rules, and process optimization areas.
Created and maintained detailed Standard Operating Procedures (SOPs) and process documentation to standardize
data handling, improve consistency, and support continuous improvement across global teams.