Munthir AL Mantheri

I am a dedicated and results-driven professional with experience as a Receptionist and Administrator at Oman Catering Company (AA Group). In my role, I have been responsible for managing daily operations, preparing detailed reports (daily, weekly, monthly, and annual) to support business performance, and ensuring smooth administrative workflow. I have successfully handled customer interactions, including reservations and inquiries, while consistently delivering high-quality customer service.

My responsibilities also include coordinating with different departments to resolve customer issues efficiently, communicating with external companies for bookings and payment follow-ups, and supporting business relationships. Additionally, I have contributed to team development by training and guiding new employees, ensuring they integrate smoothly and maintain performance standards.

Through my work, I have developed strong skills in communication, leadership, time management, and problem-solving, along with the ability to work effectively under pressure and as part of a team.