Sezim Dildedosova

• Deliver a warm, professional welcome to guests, creating a strong first impression
• Manage reservations, VIP bookings, and table allocation with efficiency
• Handle guest requests and resolve concerns with high attention to detail
• Coordinate closely with service and kitchen teams to ensure seamless operations
• Maintain premium standards of presentation at the reception area

• Provided high-end service in a luxury hospitality environment
• Accurately handled orders and billing using POS systems
• Anticipated guest needs and ensured satisfaction throughout service
• Maintained strict hygiene and service quality standards
• Supported team efficiency during peak service hours

• Represented international brands at events and promotional campaigns
• Engaged customers to increase product awareness and sales
• Delivered clear, confident product presentations
• Maintained a polished and professional brand image

• Delivered friendly and efficient customer service
• Managed daily transactions and handled cash responsibly
• Monitored stock levels and supported inventory control
• Assisted team during high-demand periods