Hugo Lopes

Enterprise-wide technology mandate for a 12, 000-person multi-entity organization. Direct board reporting
on AI risk, cybersecurity posture, IPO controls and digital execution.
• Lead the technology track of the groups IPO-readiness program: data lineage, audit-grade controls, AI use disclosure,
and board-level risk reporting cadence aligned to public-market governance standards.
• Chair of the internal AI ethics committee. Designed and operate the AI governance framework: use-case approval
workflows, bias and risk controls, AI risk register, AI use disclosure.
• Established a standing board cadence on AI risk, with KRIs sourced from the Google SecOps layer. AI-risk telemetry
feeds the same dashboard as cybersecurity posture.
• Consolidated 3 legacy ERP systems onto a single SAP S/4HANA platform across all business units. Strengthened financial
reporting controls and audit-trail integrity to IPO-grade standards.
• Migration from Microsoft to Google Cloud (Workspace and infrastructure). Unified a fragmented IT landscape into one
enterprise platform.
• Deployed a production AI stack across three concurrent layers: Gemini in Workspace (productivity), Gemini in BigQuery
(BI and analytics), Google SecOps (predictive security plus AI-risk KRI feed to board).
• Drove ISO 27001 alignment group-wide. Automated controls, audit-readiness dashboards, structured policy
management.
• Strengthened cybersecurity posture, vendor governance, and identity and access management using risk-based
controls and continuous monitoring.
• Architected disaster recovery infrastructure meeting Tier-1 RTO/RPO standards.

Five years embedded in Swiss cantonal government IT under public-accountability regimes. Senior
BRM between DGNSI and ministerial beneficiary entities serving 800, 000+ residents.
• Strategic interface between DGNSI and ministerial beneficiary entities across the canton. Coordinated multi
stakeholder transformation programs in digital workplace services.
• Worked alongside DGNSIs enterprise security frameworks and ISO-aligned compliance structures. Acted as quality
checkpoint verifying correct application across beneficiary entities and digital workplace service delivery.
• Assisted business-side project ownership in subscription, implementation, and support of digital workplace services
across the cantonal administration.
• Represented beneficiary entity interests in cross-cantonal IT governance forums and with external service providers.
Stakeholder coordination across internal teams and public-sector partners.
• Drove continuous improvement of the DGNSI service catalog. Improved operational efficiency across the public-sector
services portfolio.

Boutique advisory firm in the luxury and hospitality sector. Brand positioning and digital
engagement strategy for cross-border clients. Closed Nov 2024.
• Co-founded and ran a cross-border practice over six years, advising clients including Mandarin Oriental, McLaren, Emil
Frey, Krispy Kreme and Katara Hospitality on brand positioning, digital engagement strategy across Swiss and Qatari
markets.
• Operated concurrently with executive mandates at Banque Cramer and Etat de Vaud. Wound down in 2024 to focus on
the Group CTO mandate at AMWAJ.

Full IT mandate within a FINMA-regulated Swiss private banking environment.
• Led Switzerlands first fully cloud-based private bank transformation.
• Defined and executed IT strategy aligned with FINMA regulatory requirements and board objectives. Managed Avaloq
Sourcing ITO relationship.
• 5-year technology and cost optimization roadmap with ~40% infrastructure cost reduction through redesign and
outsourcing.
• Reduced operational process time by ~30% through digital automation and workflow reengineering.
• Business Continuity Management framework, security and identity governance, FINMA audit handling, COBIT controls.
• SLAs, KPIs, and executive-level risk reporting frameworks for board visibility.

Associate Director rank within Division COO. Regional IT operations leadership across EMEA and
LATAM for Julius Baers private banking platform.
• Defined goals, processes, and service catalog alignment for onsite support teams across EMEA and LATAM.
• Managed outsourcing contracts, budget tracking, KPI and SLA reporting. Followed up with local COOs at Monaco and
Montevideo.
• Quality management, training development, and onsite technician escalation across the region.

Associate Manager rank from 2010, Associate Director from 2012. Team Leader for Onsite Support
across Geneva, Monaco, and French-speaking Switzerland.
• Led post-acquisition system integration programs for ING Bank (Suisse), Bank of China (Suisse), and Merrill Lynch Swiss
Bank operations.
• Branch establishment and infrastructure projects: Monaco, Moscow, Nassau.
• Cross-border data integration, rollout coordination (Office 2010, Windows 7), and infrastructure decommissioning
across multiple legal entities.

Full-time contract following 3 years as Consultant Externe (via CERFI) at Ferrier Lullin & Cie and Julius
Baer post-merger (Apr 2005 to Dec 2007).