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تم إلغاء حظر المستخدم بنجاح
Ibrahim  Hassan , Sales Associate

Ibrahim Hassan

Sales Associate·Borders Almaya Group

الإمارات العربية المتحدة

بكالوريوس, Business Administration And Hospitality Management

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 6 أشهر

Sales Associate

يناير 2022 - حتى الآن

Borders Almaya Group

دبي، الإمارات العربية المتحدة

يناير 2022 - حتى الآن

Optimize individual and team sales performance by implementing innovative sales strategies and
fostering a results-driven environment.
Elevate customer satisfaction by assessing unique needs and delivering customized product and service
solutions.
Propel revenue growth through persuasive communication, strategic upselling, and seamless cross-selling
of complementary offerings.
Surpass established sales benchmarks on a consistent basis through meticulous planning, proactive
execution, and continuous performance refinement.
Conduct in-depth product presentations to enhance customer understanding and confidence in purchase
decisions.
Collaborate with management to develop promotional strategies, inventory plans, and sales forecasts,
ensuring alignment with company objectives.

مجال الشركة:
البيع بالتجزئة وبالجملة

Customer Service Representative

يناير 2022 - حتى الآن

Borders Almaya Group

دبي، الإمارات العربية المتحدة

يناير 2022 - حتى الآن

Optimize individual and team sales performance by implementing innovative sales strategies and
fostering a results-driven environment.
Elevate customer satisfaction by assessing unique needs and delivering customized product and service
solutions.
Propel revenue growth through persuasive communication, strategic upselling, and seamless cross-selling
of complementary offerings.
Surpass established sales benchmarks on a consistent basis through meticulous planning, proactive
execution, and continuous performance refinement.
Conduct in-depth product presentations to enhance customer understanding and confidence in purchase
decisions.
Collaborate with management to develop promotional strategies, inventory plans, and sales forecasts,
ensuring alignment with company objectives.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer Service Representative

يناير 2020 - يناير 2021

Carrefour Market

الإسكندرية، مصر

يناير 2020 - يناير 2021

Provided outstanding customer service by addressing inquiries promptly and managing customer
requests with precision and professionalism.
Guided customers in identifying their needs and offered tailored product recommendations to ensure
optimal satisfaction.
Resolved customer complaints and concerns with a solution-oriented approach, ensuring positive
outcomes and enhanced customer loyalty.
Fostered a welcoming and organized environment to deliver a seamless and enjoyable shopping
experience for customers.
Coordinated with cross-functional teams, including sales and inventory, to address customer needs and
ensure product availability.

مجال الشركة:
البيع بالتجزئة وبالجملة

Sales Associate

يناير 2018 - يناير 2020

OR Clothing Shop

الإسكندرية، مصر

يناير 2018 - يناير 2020

Played a key role in driving sales by employing persuasive selling strategies and effectively promoting
complementary products to achieve and exceed sales targets.
Welcomed customers warmly and provided personalized fashion consultations to deliver a memorable
and exceptional shopping experience.
Curated tailored product recommendations based on individual preferences, fostering customer
satisfaction and cultivating brand loyalty.
Maintained a visually appealing store environment by organizing displays, managing inventory, and
ensuring products were presented attractively.
Assisted in implementing promotional campaigns and seasonal merchandising strategies to enhance
store visibility and attract new customers.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات

Sales Associate

يناير 2016 - يناير 2018

Center Point

دبي، الإمارات العربية المتحدة

يناير 2016 - يناير 2018

Arranged eye-catching product displays and mannequins to align with seasonal trends and promotional
events.
Provided personalized fashion advice and styling tips, helping customers create complete outfits tailored
to their preferences.
Monitored stock levels, restocked popular items promptly, and coordinated with the inventory team to
ensure product availability.
Handled customer transactions, returns, and exchanges efficiently while adhering to store policies and
maintaining customer satisfaction.
Built lasting customer relationships by remembering preferences and offering tailored shopping
experiences, enhancing loyalty and repeat business.

مجال الشركة:
البيع بالتجزئة وبالجملة

Sales Associate

يناير 2014 - يناير 2016

Al Oud Perfume Shop

الإسكندرية، مصر

يناير 2014 - يناير 2016

Consistently met and exceeded individual and team sales targets through the application of advanced
selling techniques and a deep understanding of luxury perfume products.
Delivered a premium customer experience by providing personalized consultations, understanding client
preferences, and recommending tailored fragrance solutions.
Maintained visually appealing and well-organized product displays, adhering to store standards and
ensuring an inviting shopping environment.
Built strong customer relationships, fostering loyalty and repeat business through exceptional service
and follow-ups.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات

التعليم

Alexandria University

يناير 2016

يناير 2016

بكالوريوس، Business Administration And Hospitality Management

مصر

Alexandria University

يناير 2016

يناير 2016

بكالوريوس، Accounting And Management

مصر

Skills

CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
GARMENT ALTERATIONS
Intermediate
GARMENT ALTERATIONS
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
PROMOTIONAL CAMPAIGNS
Intermediate
PROMOTIONAL CAMPAIGNS
Intermediate
SALES
Intermediate
SALES
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate

اللغات

العربية
مبتدئ
الانجليزية
مبتدئ

التدريب و الشهادات

الشهادات
UAE Driver's License
UAE Driver's License