Turki Alnasser

• Configures and manages firewall rules and antivirus policies using Sophos.
• Implements and monitors comprehensive data and server backup strategies utilizing Synology.
• Provides technical support, diagnosing and resolving hardware, software, and network issues for users.
• Administers user accounts, groups, and permissions within Active Directory (AD).
• Manages and supports all Microsoft 365 services and applications, including user licensing, mailboxes, and collaboration tools.
• Oversees system installation, maintenance, and reliable operation, utilizing Automox.

• Diagnose and resolve software issues, ensuring systems operate smoothly and efficiently.
• Collaborate with teams to prioritize work and monitor project progress using Jira software.
• Identify hardware-related problems and perform necessary repairs.
• Manage and store files on the OneDrive platform, ensuring seamless data access.
• Implement backup strategies using Acronis software to ensure data safety.
• Assemble computers from scratch, ensuring compatibility and high-performance using Acronis software.