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Mohammad Fasri, Receptionist

Mohammad Fasri

Receptionist·Hospitality & Tourism,

United Arab Emirates

High school or equivalent, Hotel Management

Work experience

Total years of experience: 0 years, 11 months

Receptionist

August 2025 - May 2026

Hospitality & Tourism,

Sharjah, United Arab Emirates

August 2025 - May 2026

• Welcomed visitors and clients professionally.
• Answered and directed phone calls and emails.
• Managed appointments, meetings and office calendars.
• Maintained records, files and office documentation.
• Assisted with data entry and administrative duties.
• Coordinated office operations and customer inquiries.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

receptionist

July 2025 - May 2026

Adar Hotel

Sharjah, United Arab Emirates

July 2025 - May 2026

Welcomed visitors and clients in a professional and friendly manner.
Answered and directed incoming phone calls and emails.
Managed appointments, meeting schedules, and office calendars.
Maintained records, files, and office documents accurately.
Assisted with data entry and administrative tasks.
Coordinated with different departments to ensure smooth office operations.
Handled incoming and outgoing correspondence and courier services.
Provided excellent customer service and resolved inquiries efficiently.
Key Achievements
Maintained accurate records and documentation with high attention to detail.
Improved efficiency in document filing and retrieval processes.
Successfully managed multiple tasks while meeting deadlines.
Received positive feedback for professionalism and customer service skills.
Supported daily office operations, contributing to a productive work environment.
Demonstrated strong communication skills when dealing with clients and staff.
Skills
Microsoft Word, Excel, and Outlook
Data Entry and Record Management
Customer Service
Telephone Etiquette
Email Handling
Office Administration
Time Management
Communication Skills

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

University Collage of jaffna

December 2023

December 2023

High school or equivalent, Hotel Management

Sri Lanka

University Collage of jaffna

December 2023

December 2023

High school or equivalent, Hotel Management

Sri Lanka

University College of Jaffna

January 2023

January 2023

Bachelor's degree, Hotel Management

Sri Lanka

University College of Jaffna

January 2022

January 2022

High school or equivalent, Hospitality And Hotel Management

Sri Lanka

Skills

COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
Receptionist
Expert
Receptionist
Expert
Customer Service
Expert
Customer Service
Expert
Front Office
Expert
Front Office
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
Management
Expert
Management
Expert

Languages

English

Expert

Hindi

Beginner

Malayalam

Beginner

Memberships

lino boys youth club

Coordinator

January 2025

Training and Certifications

Certifications
Spoken English certificate
University Collage of jaffna
Dec 2023
Show credentials

Training
Hotel management and Hospitality Services
University Collage of jaffna
Jan 2023

Hobbies and interests

Reading books