Daniella Saftli

• Manage daily boutique operations including CRM, stock
control, reporting visual presentation, and team grooming.
• Lead and coach a team of sales associates to deliver
exceptional luxury customer service.
• Conduct product knowledge and craftmanship training
sessions.
• Collaborate closely with design and atelier team to fulfill
bespoke client requests.
• Monitor boutique standards and operational performance to
maintain the brand excellence.

• Specialized in leather goods and VIC clientele with a high
performing luxury retail environment.
• Developed strong relationships with high-net worth clients
through personalized appointments and styling services.
• Managed CRM activities, client recruitment, and relations
strategies.
• Supported the operations department including management,
transfers, aftersales service, and Farfetch orders.
• Recognized for exceeding sales targets and delivering
exceptional client experience during COVID-19 remote selling
period.
• Developed strong product knowledge across leather goods,
ready to wear, shoes, and jewelry departments.

• Delivered personalized luxury fashion and haute couture
experiences to high profile clients.
• Developed strong product knowledge across leather goods,
ready to wear, shoes, and jewelry departments.
• Recognized for strong sales performance.