Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Elsie Ida Ochieng, Front Desk Associate

Elsie Ida Ochieng

Front Desk Associate·Kitchenette Bistro

Kenya

Diploma, Communication And Media Studies

Work experience

Total years of experience: 5 years, 1 months

Front Desk Associate

January 2024 - December 2024

Kitchenette Bistro

Nairobi, Kenya

January 2024 - December 2024

Managed bookings, payments, and customer inquiries
•
•
• Resolved issues quickly and professionally
Maintained smooth front desk operations
Company industry:
Hospitality & Accomodation

Call Agent

January 2022 - January 2024

CCI

Nairobi, Kenya

January 2022 - January 2024

Handled high-volume inbound calls and customer inquiries
•
•
•
• Resolved complaints and ensured customer satisfaction
Processed orders, payments, and account updates
Met performance and response time targets
Company industry:
Call Centers & Customer Care Outsourcing

Offline Manager

January 2021 - December 2021

Jiji

Nairobi, Kenya •Remote

January 2021 - December 2021

Assisted customers with purchases and product selection
•
•
• Provided product knowledge and support
Built and maintained client relationships
Company industry:
Advertising

Sales Representative

January 2018 - January 2019

Bonface Fashions

Nairobi, Kenya

January 2018 - January 2019

•
• Delivered customer service and product recommendations
Maintained strong client relationships
Company industry:
Fashion & Apparel

Education

Multimedia University Of Kenya

May 2018

May 2018

Diploma, Communication And Media Studies

Kenya

Skills

CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
TECHNICAL ACUMEN
Intermediate
TECHNICAL ACUMEN
Intermediate
Call Center
Expert
Call Center
Expert
Customer Support
Expert
Customer Support
Expert

Languages

English
Expert

Training and Certifications

Certifications
Certificate in Mass Media Communication

Hobbies

  • Traveling