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Aya Hamamre, customer service representative

Aya Hamamre

customer service representative·CS MENA,

Jordan

High school or equivalent, Administration And Law

Work experience

Total years of experience: 0 years, 5 months

customer service representative

October 2024 - February 2025

CS MENA,

Amman, Jordan

October 2024 - February 2025

• Take ownership of customer issues
◦ Troubleshoot problems and drive
resolutions
◦ Escalate unresolved issues to relevant internal teams
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Albalqa Applied University

August 2024

August 2024

High school or equivalent, Administration And Law

Jordan

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
CALL CENTER EXPERIENCE
Intermediate
CALL CENTER EXPERIENCE
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
SALES
Intermediate
SALES
Intermediate
Accounting
Beginner
Accounting
Beginner