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Somaiah Salameh, Senior Associate – Regional Operations & Card Operations

Somaiah Salameh

Senior Associate – Regional Operations & Card Operations·Arab Bank

Jordan

Bachelor's degree, Financial Sciences

Work experience

Total years of experience: 2 years, 8 months

Senior Associate – Regional Operations & Card Operations

October 2023 - Present

Arab Bank

Amman, Jordan •Remote

October 2023 - Present

• Open and process individual, corporate, and digital banking accounts.
• Handle customer onboarding and documentation verification.
• Process account maintenance requests and customer record updates.
• Issue banking certificates and official customer documentation.
• Support regional operations for UAE, Iraq, and Palestine banking
segments.
• Process debit and credit card issuance, renewal, replacement, and
maintenance requests.
• Handle card activation, updates, and customer card-related inquiries.
• Support Visa and Mastercard operational processes.
• Coordinate with internal departments to resolve card-related and
operational cases.
• Ensure compliance, accuracy, and operational excellence.
Company industry:
Banking

Education

The Hashemite University

January 2023

January 2023

Bachelor's degree, Financial Sciences

Jordan

GPA (point): 3.1 out of 4

GPA (point): 3.1 out of 4

Senior Associate with experience in banking operations, customer service, and transaction processing. Skilled in problem-solving, administrative support, and maintaining high standards of accuracy and compliance. Seeking remote part-time opportunities to expand my professional experience.

Skills

BANKING
Intermediate
BANKING
Intermediate
BOOKKEEPING
Intermediate
BOOKKEEPING
Intermediate
CLIENT ONBOARDING
Intermediate
CLIENT ONBOARDING
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CREDIT CARD APPLICATIONS
Intermediate
CREDIT CARD APPLICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DEEP LEARNING
Intermediate
DEEP LEARNING
Intermediate
DIGITAL BANKING
Intermediate
DIGITAL BANKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANISATIONAL POLICIES
Intermediate
ORGANISATIONAL POLICIES
Intermediate

Languages

Arabic
Native Speaker
English
Native Speaker