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عبد الرزاق ماني, Receptionist / Night Auditor

عبد الرزاق ماني

Receptionist / Night Auditor·Best Day Hotel & Spa,

Algeria

Bachelor's degree, Hotel

Work experience

Total years of experience: 3 years, 2 months

Receptionist / Night Auditor

January 2026 - Present

Best Day Hotel & Spa,

Algiers, Algeria

January 2026 - Present

• Guest check-in and check-out
• Daily billing and night audit procedures
• Operation of Hotix and HNG systems
• Customer assistance and complaint handling
Company industry:
Tourism, Museum, & Cultural
Job role:
Hospitality and Tourism

Receptionist

November 2025 - Present

Hotel de l’Étoile,

Algiers, Algeria

November 2025 - Present

• Guest reception and reservation management
• Billing and administrative assistance
• Handling guest requests professionally
• Use of Hotix hotel management software
Company industry:
Public Administration
Job role:
Customer Service and Call Center

Receptionist

July 2025 - October 2025

Hotel de l’Étoile,

Bejaia, Algeria

July 2025 - October 2025

• Front desk operations and guest assistance
• Billing and reservation management using Hotix
Company industry:
Public Administration
Job role:
Customer Service and Call Center

Receptionist / Night Auditor

May 2025 - October 2025

Hotel Jardi,

Algiers, Algeria

May 2025 - October 2025

• Check-in / check-out operations
• Reservation management and interdepartmental coordination
• Billing and daily closure (Night Audit)
• Use of Hotix software
• Resolving guest issues and handling requests
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Intern

January 2022 - January 2024

Hotel Royal Yahiaoui

Bouira, Algeria

January 2022 - January 2024

• Participation in administrative management
• Document classification and digital archiving
• Support in daily hotel operations
Company industry:
Tourism, Museum, & Cultural
Job role:
Accounting and Auditing

Education

INSFP Djenadi

January 2024

January 2024

Bachelor's degree, Hotel

Algeria

INSFP DJENADI LARBI

January 2024

January 2024

High school or equivalent, السياحة و الفندقة

Algeria

Skills

AUDITING
Intermediate
AUDITING
Intermediate
BILLING
Intermediate
BILLING
Intermediate
CRISIS INTERVENTION
Intermediate
CRISIS INTERVENTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESERVATIONS
Intermediate
RESERVATIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
PRODUCTIVITY SOFTWARE
Intermediate
PRODUCTIVITY SOFTWARE
Intermediate
PROJECT MANAGEMENT SOFTWARE
Intermediate
PROJECT MANAGEMENT SOFTWARE
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate

Hobbies

  • teamwork.
  • customer service,
  • travel,
  • Fitness,