أحمد الأسمر

• Established and led implementation of comprehensive food safety and quality management systems (ISO
22000, BRCGS 9, HACCP), ensuring all facilities pass third-party audits with outstanding results
• Managed end-to-end customer complaint process, from initial receipt through in-depth Root Cause Analysis
(RCA) and implementation of Preventive Actions
• Conducted regular field-based quality and safety audits across production lines and branches to ensure
regulatory compliance, initiating immediate Corrective and Preventive Actions (CAPA)
• Developed and monitored routine and deep cleaning schedules, ensuring safe and effective use of cleaning
chemicals in accordance with hygiene protocols
• Designed, implemented, and continuously improved Standard Operating Procedures (SOPs) and policies
across all departments
• Designed and delivered technical training programs on food safety, personal hygiene, and operational
standards
• Partnered with operations, R&D, and procurement teams to support new product development and supplier
evaluation
• Achieved 30% reduction in customer complaints through improved CAPA
• Achieved 22% decrease in product non-conformities over 6 months
• Supported 2 successful international audits (BRC, ISO)
• Improved audit readiness by 35% via structured employee training
• Increased supplier acceptance rate by 18% after revising evaluation protocol

• Handled cold cuts and frozen meat products, conducting food handling, storage, receiving, and
transferring in accordance with applicable Tri-Service Food Code, with full record keeping
• Coordinated with mixing and preparation department to ensure correctness of ingredients and
accuracy of quantities used
• Controlled materials room and manufacturing line cleanliness and readiness, inspecting and
recording quality of materials per approved standards
• Conducted quality control inspections and experiments on production lines, raw materials, and
final products, including sensory tests
• Monitored and controlled sterilization processes (temperature, cycle duration, post-sterilization
procedures) for compliance with approved specifications
• Recommended exclusion of non-conforming products and raw materials, investigated causes,
and reported findings to management
• Recorded and archived quality test results for production samples and raw materials for easy
reference
• Conducted regular safety audits and inspections to identify hazards and risks

• Oversaw maintenance and repair of production equipment to minimize downtime and ensure optimal
performance
• Monitored production processes and performed quality checks to ensure products met specifications and
regulatory standards
• Identified and resolved production issues including equipment malfunctions, process inefficiencies, and
quality defects
• Ensured production processes complied with safety regulations and promoted a safe working environment
• Analyzed production costs and implemented cost-saving measures without compromising quality or efficiency
• Collaborated with procurement, logistics, and quality assurance departments to ensure smooth production
operations
• Prepared and presented reports on production performance metrics (output, efficiency, quality) to
management

• Oversaw maintenance and repair of production equipment to minimize downtime and ensure
optimal performance
• Monitored production processes and performed quality checks to ensure products met
specifications and regulatory standards
• Identified and resolved production issues including equipment malfunctions, process
inefficiencies, and quality defects
• Ensured production processes complied with safety regulations and promoted a safe working
environment
• Analyzed production costs and implemented cost-saving measures without compromising
quality or efficiency
• Collaborated with procurement, logistics, and quality assurance departments to ensure smooth
production operations
• Prepared and presented reports on production performance metrics (output, efficiency, quality)
to management