Muhammed Faik

Managed product distribution across major hypermarkets and retail
chains in Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and
Fujairah.
Built and maintained display stands to ensure optimal product visibility
and merchandising.
Developed and maintained strong relationships with store managers and
procurement teams.
Conducted in-store promotions and product sampling to boost customer
engagement and increase sales.
Achieved monthly and quarterly sales targets consistently through
effective product pitching and customer follow-ups.
Monitored stock levels and coordinated with the supply chain team for
timely replenishment.
Ensured compliance with each stores brand display and hygiene
standards.

Built and maintained strong customer relationships, addressing inquiries
and concerns to foster loyalty and repeat business.
Identified new business opportunities, driving revenue growth through
strategic lead generation and client acquisition.
Delivered exceptional after-sales support, resolving technical issues and
ensuring satisfaction with Du services and products.
Trained sales team on customer service best practices, Du products, and
sales techniques to enhance team performance.
Conducted market research and competitor analysis, aligning strategies
with evolving market trends.
Negotiated contracts and pricing with customers and partners, ensuring
mutually beneficial agreements.
Monitored customer satisfaction and implemented process
improvements to enhance overall sales and service experience.

Supervised the front-of-house operations, including staff scheduling,
training, and customer service delivery.
Implemented customer feedback channels, resulting in 20%
improvement in service quality scores.
Addressed customer complaints quickly and effectively to maintain high
satisfaction levels.
Coordinated with kitchen and service teams to ensure smooth and timely
order execution.
Oversaw inventory control, supplier negotiations, and cost-effective
procurement.
Maintained cleanliness, safety, and hospitality standards in line with local
health regulations.
Increased repeat customer visits by introducing loyalty programs and
personalized service initiatives.
Managed digital ordering and reservation systems to optimize guest
experience and reduce wait times.
Hosted small events and celebrations to enhance customer engagement
and brand presence.

Assisted customers in product selection, providing personalized
recommendations based on their preferences and fashion trends.
Handled point-of-sale transactions, ensuring accurate billing and smooth
payment processes to enhance customer satisfaction.
Managed inventory and stock levels, ensuring products were well
organized and available to meet customer demand.
Engaged with customers to understand their needs, delivering
exceptional service and resolving any issues or concerns.