Siwmini Amanda

Provides comprehensive administrative, analytical, and operational support to the sales team and the regional sales
managers.
coordinating to ensure a smooth execution of sales activities, accurate reporting, efficient coordination, and strong
internal communication to improve overall sales productivity.
Monitoring sales performance metrics, generated management reports, and supported the sales team in achieving
targets through proactive follow-ups and administrative support.
Demonstrating strong organizational and time-management abilities, attention to detail, and the capacity to manage
multiple tasks and deadlines in a fast-paced environment.
Managing and updating CRM databases with accurate client records, sales activities, and pipeline updates to support
reporting and forecasting accuracy. \[IMAGE\] \[IMAGE\] \[IMAGE\] \[IMAGE\] \[IMAGE\]

Conducted pre-credit analysis for consumer lending 100+ customer applications per day using AECB reports, ensuring
accurate risk assessment and compliance with banking regulations and internal policies
Managed document handling, data entry, and record maintenance in accordance with internal documentation procedures
and confidentiality standards.
Coordinated with sales teams, support departments, and the ADCB Global Service Centre to streamline operations and
resolve customer and process-related issues efficiently.
Performed decline analysis on rejected lending requests, identified operational errors, and initiated reconsideration
processes to improve approval rates and service quality.
Prepared MIS reports using advanced Microsoft Excel functions such as VLOOKUP and IF formulas, while supporting sales
events, promotional campaigns, and client/vendor communications. \[IMAGE\] \[IMAGE\] \[IMAGE\] \[IMAGE\]

Developed and maintained strong client relationships, generating quality sales leads through referrals and expanding the
customer base to drive business growth.
Collaborated with corporate clients to identify new business opportunities, utilizing effective communication and marketing
strategies to achieve sales objectives.
Executed direct sales and telesales activities, consistently meeting monthly sales targets through proactive customer
engagement and solution-based selling.
Ensured compliance with AML, KYC and CDD regulations by conducting due diligence reviews and maintaining
accurate customer documentation.
organized team marketing campaigns and product knowledge sessions, enhancing sales performance, team
collaboration and customer service standards. \[IMAGE\] \[IMAGE\] \[IMAGE\]