Reem Mohammed

• Managed end‑to‑end payroll processing, ensuring accurate and
timely salary distribution for all employees.
• Oversaw accounts payable, settling corporate invoices, utility
bills, and financial obligations on schedule.
• Executed secure fund transfers from personal/corporate
accounts to designated beneficiaries with full confidentiality.
• Performed daily cash retention checks and reconciled accounts
with zero discrepancies.
• Maintained strict confidentiality while handling sensitive
financial data and personal account information.
• Ensured flawless documentation and reporting for all financial
transactions.

• Delivered high‑quality customer service, assisting clients with
inquiries, bookings, and travel information.
• Participated in promotional events to market tour packages and
introduce Ethiopian culture to visitors.
• Represented the agency by wearing cultural attire and
engaging with audiences to promote tourism.
• Strengthened communication and problem‑solving skills
through daily client interactions.

• Reviewed and updated customer records in Excel to ensure all
contact information and delivery details were accurate and up
to date.
• Conducted outbound calls to customers to confirm whether
they had received their medical cards and document their
responses.
• Coordinated delivery schedules by identifying each customers
preferred time window (morning/evening) and aligning it with
the delivery teams availability.
• Communicated delivery instructions to field representatives and
ensured they contacted customers at the agreed‑upon time.
• Tracked and documented delivery outcomes, recording which
customers successfully received their cards and which required
follow‑up.
• Escalated unresolved delivery issues and maintained accurate
logs for reporting to management.

• Supported idea generation, budgeting, resource gathering, and project execution.
• Helped manage operations, with all profits directed to support the school.