Christelle Mady

• Managed daily administrative operations, including scheduling
appointments, handling correspondence, and maintaining
organized filing systems.
• Coordinated property listings by preparing documentation,
updating databases, and ensuring accuracy across platforms.
• Supported the sales team with client communications, follow-ups,
and meeting arrangements.
• Assisted in marketing efforts by creating and publishing property
advertisements on social media, websites, and listing portals.
• Conducted market research to identify trends, pricing strategies,
and competitor activities.
• Maintained and updated client databases to ensure accurate
tracking of leads and transactions.
• Handled incoming inquiries and provided professional customer
service to clients and stakeholders.
• Collaborated with agents and management to improve marketing
strategies and operational efficiency.

• Delivered friendly and efficient customer service by assisting shoppers
with inquiries, product locations, and store information.
• Handled customer complaints and concerns professionally, ensuring
quick and satisfactory resolution.
• Processed returns, exchanges, and refunds in accordance with company
policies.
• Maintained a positive shopping environment by ensuring cleanliness and
organization in customer service areas.
• Coordinated with different departments to address customer needs and
improve service quality.
• Supported store operations by performing additional tasks as required

• Processed customer purchases accurately and efficiently using POS
systems.
• Handled cash, credit, and debit transactions while ensuring proper
cash management and balance at the end of each shift.
• Provided excellent customer service by greeting customers,
answering inquiries, and resolving issues in a friendly and
professional manner.
• Maintained a clean and organized checkout area to ensure smooth
shopping experience.
• Assisted customers with bagging items and ensured products were
handled with care.
• Followed company policies and procedures regarding transactions,
returns, and exchanges.
• Collaborated with team members to maintain efficient store
operations.
• Restocked items near the checkout area and assisted with general
store duties when needed