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فهد الجريسي, SNF (Senior Flight Attendant)

فهد الجريسي

SNF (Senior Flight Attendant)·Saudi Airlines

Saudi Arabia

High school or equivalent, علمي

Work experience

Total years of experience: 12 years, 5 months

SNF (Senior Flight Attendant)

December 2014 - March 2026

Saudi Airlines

Jeddah, Saudi Arabia

December 2014 - March 2026

Delivered 5-star passenger service across all onboard phases,
maintaining service excellence and professionalism.
Assisted passengers with special needs and handled sensitive
situations with empathy and discretion.
Completed 9, 000+ flight hours across domestic and
international flights, demonstrating reliability and teamwork.
Led emergency procedures, ensuring calm response under
pressure
Delivered high-quality customer service to diverse passenger
groups
Supervised junior flight attendants to maintain service
standards

Company industry:
Airlines

ER RECEPTIONIST

November 2013 - November 2014

Almashfa Private Hospital

Jeddah, Saudi Arabia

November 2013 - November 2014

Managed reception operations, appointments, incoming calls
and patient support in a fast-paced environment.
Provided clear information and guidance to patients and
visitors with a focus on service excellence.
Maintained accurate records and ensured smooth
communication with departments.

Company industry:
Medical Hospital

Education

High School

June 2011

June 2011

High school or equivalent, علمي

Saudi Arabia

High School

June 2011

June 2011

High school or equivalent, Administrative Sciences

Saudi Arabia

Skills

COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CRISIS MANAGEMENT
Intermediate
CRISIS MANAGEMENT
Intermediate
CROWD CONTROL
Intermediate
CROWD CONTROL
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PASSENGER SERVICE
Intermediate
PASSENGER SERVICE
Intermediate
AVIATION
Intermediate
AVIATION
Intermediate

Languages

Arabic

Native Speaker

English

Expert